Refund policy

RETURNS: All sales are final. Perfumes are regulated as hazardous materials in transport, and to guarantee that every bottle we sell is new and authentic, we don't accept returns or exchanges of opened or unopened products.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS: If your order arrives damaged or defective, or you received the wrong item, email support@elinperfumes.com within 7 days of delivery with your order number and photos of the item and packaging. We'll send a replacement or refund your original payment method.

CANCELLATIONS: You can cancel at no charge any time before your order ships. Your card is only charged when it ships.

SHIPPING: Since perfumes contain alcohol, all orders ship by ground service only. For this reason, we don't offer air shipping and can't deliver to locations that can only be reached by air. This ensures the safe and compliant transport of our alcohol-based products.